Original Question or Issue:
When trying to start the Apache Webserver from the FileCloud Control Panel after SSL installation or installing an updated SSL, the error "System Exception: service failed to start within a reasonable time: Apache 2.4" will appear.
Environment:
- Product - FileCloud Server
- Version - Any
- Platform - Windows
Steps to Reproduce:
Error or Log Message:
Getting the below error message when enabling apache webserver:
Defect or Enhancement Number:
Cause:
Resolution or Workaround:
- Ensure no other programs run on port 80 or port 443. This can be found from Windows Resource monitor.
- Check the Apache Error logs located at xampp\apache\logs\error.log for any errors
- If the error logs show the following errors:
[Wed Feb 28 15:27:25.830766 2024] [ssl:emerg] [pid 27300:tid 348] AH02565: Certificate and private key www.example.com:443:0 from C:/xampp/apache/conf/ssl.crt/server.crt and C:/xampp/apache/conf/ssl.key/server.key do not matchAH00016: Configuration Failed - Have the SSL regenerated by following the SSL installation documentation or use the correct SSL key file for SSL installation.
Notes: