Trend Micro Blocking the FileCloud Drive

Original Question or Issue:

Trend Micro anti-virus is blocking the USB drive from being mounted; this rule also blocked the mount of the FileCloud Drive virtual drive.

Environment:

Steps to Reproduce:

Error or Log Message:

Defect or Enhancement Number:

Cause:

Resolution or Workaround:

The FC Drive application exe file needs to be whitelisted on the anti-virus

C:\Program Files\FileCloud Drive\clouddrive.exe and C:\Program Files\FileCloud Drive\service\clouddrive2service.exe

Notes: