Sync issues on Desktop MacOS
Original Question or Issue:
When a user adds new files or renames folders within a shared directory, those changes are not reflected for other users who have access to the same folders.
Environment:
- Product - FileCloud Desktop
- Version - 23.253
- Platform - MacOS
Steps to Reproduce:
Error or Log Message:
ESClient status is: NOT RUNNING Status code: 0
Defect or Enhancement Number:
Cause:
Resolution or Workaround:
Run the following command to start the ESClient.
launchctl print system/com.filecloud.macDrive.ESClient
Also check that the FileCloud Desktop application has full disk access.
-
Go to Apple Menu > System Settings
-
Scroll down and click on Privacy & Security
-
Select Full Disk Access from the list
-
You might have to click (+) or the Add button to select the FileCloud Desktop from the Applications folder
Notes: