What is a Doc Size Limit? - Signority

How Your Plan’s Doc Size Limit Applies to Document Packages

*** Please note that any document over 10MB may experience a delay in the document processing time.  This means that once you arrive at the Document Design Page you will see the document listed on the left - but it will not appear on the page yet. You may still see the Upload Document Button.  Do not worry - this only means that it is still processing in the background, please wait 3-5 minutes (depending on how large the file is) and either refresh your page or click to edit your documents and then select cancel.  

We are working on an indicator that will let you know how long you have until your document is processed - this will arrive in an upcoming update. ***

Each Signority Subscription Plan comes with a specific “Doc Size Limit.”  The document size limit refers to the document package size.

For our Individual plan that means the document file you upload for signing is capped at the document limit size. This means that you may upload a document that is up to 5MB in size. 

Team Plans may upload multiple documents into a document package to send to a signer. This means that you may upload as many documents as required for signature as long as the combined total of these documents is no more than the allowed Doc Size Limit for your plan.  For example if you are on the Standard Team plan, you may upload one document that is up to 10MB in size - or you may upload multiple documents that equal 10MB in size combined. For Advanced and Custom Team plans, these limits increase to 50MB. 

These are hard limits. If you require a larger Doc Size Limit you will have to upgrade your plan.