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Sharepoint Errors opening a file in FileCloud Drive

Original Question or Issue:

Opening a file from FileCloud Drive generates a Sharepoint error.


Environment:

  • Product - FileCloud Drive
  • Version - Any
  • Platform - Windows

Steps to Reproduce:

 


Error or Log Message:



[0] []:I: [17524] [FileCloud::FCUtil::isDownloadable] : /SHARED/test/FCD/LargeFileTest.csv is above single file download limit [99727509 Bytes >  Limit 52428800 Bytes]

[0] []:E: [17524] [FileCloud::CbFsOpenFile] :  : Failed to open file. Path not found /SHARED/test/FCD/LargeFileTest.csv


Defect or Enhancement Number:

 


Cause:

 A download limit on FileCloud Drive is preventing the file from being downloaded/opened.


Resolution or Workaround:

  • Check whether "Enable Download Limit" is enabled?
  • If yes, disable it and try again.

 


Notes: