FileCloud portals not working

Original Question or Issue:

The FileCloud application is not functioning.

Environment:

Steps to Reproduce:

The application disk is full.

Error or Log Message:

An internal error has occurred while processing your request.

Defect or Enhancement Number:

Cause:

Many files and folders that are not needed by the application are present on the application disk.

Resolution or Workaround:

Performed a cleanup on the application disk.

Notes:

It is recommended to avoid keeping files and folders under the application disk or at least perform a cleanup.