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FileCloud for Office is not functioning and appears grayed out.

Original Question or Issue:

FileCloud for Office is not functioning and appears grayed out.

Environment:

  • Product - FileCloud Server
  • Version - Any
  • Platform - Any

Steps to Reproduce:

 

Error or Log Message:

 

Defect or Enhancement Number:

 

Cause:

 

Resolution or Workaround:

FileCloud for Office (FFO) must be used together with a FileCloud agent, such as Desktop, Sync, or Drive.

For configurations using Sync or Drive, refer to the documentation below:

https://docs.filecloud.com/fcdoc/latest/server/filecloud-client-applications-and-add-ins/filecloud-drive/working-in-filecloud-drive/using-filecloud-for-office-with-drive

https://docs.filecloud.com/fcdoc/latest/server/filecloud-client-applications-and-add-ins/filecloud-sync/using-filecloud-for-office-with-sync



Notes: