Original Question or Issue:
User is unable to scroll and view all available folders within the Folders section.
Environment:
- Product - FileCloud Server, FileCloud Drive
- Version - 23.251
- Platform - Any
Steps to Reproduce:
Error or Log Message:
NTFS permission 'NTFS_READ' does not exist for the path
Defect or Enhancement Number:
Cause:
The affected user does not have NTFS read permissions for the folder path.
Resolution or Workaround:
-
Check effective permissions from the File Server level (Network Share):
-
Grant NTFS read access to the affected user from the File Server level (Network Share).
Notes: